Accounts     Work

Expertise - ARs

 

Accounts Work continually seeks opportunities to improve current processes, procedures and knowledge to reduce delinquency rates while effectively handling the balance between customer service and collection activity.

 

• Processing of all receipts, including cash, cheques and direct credits

• Manage debtor accounts, including opening accounts, actioning customer queries

• Contact customers re: overdue accounts and resolve issues to enable payment

• Data entry of credit notes and addressing any issues relating to these prior to processing

• Manage the effectiveness of debt collection techniques, monitoring recovery rates and initiating activity to improve collection performance

 

• AR ledger maintenance 

• Costing

• Accounts Receivable reconciliation

• Accounting for doubtful and bad debts

• Maintaining Data Integrity

 

• Implement the strategic credit/collections plan within the agreed risk policy

• Achieve and surpass the targeted collection rates for overdue accounts